CONSULTATION All clients must have an event date and venue booked prior to booking a one-on-one consultation. Site visits and venue walk-throughs are available with your rental order. Complimentary in-studio design consultations are available.
RESERVATION All reservations require a 50% non-refundable deposit upon reserving the items, along with a signed agreement, signed invoice and credit card on file. We accept payment by cash, check, Visa, Amex & MasterCard. Please note: a quote or proposal is not guaranteed until paymeis received.
DELIVERY The delivery service includes the time and labor involved in packing the truck prior to the event, driving to the venue, delivering all items on order, setting up all large items according to floor plan, driving back to showroom, returning to venue to pick up items following the event, driving back to showroom, and time and labor to unload truck and place items back into our warehouse showroom. Our delivery services ensure that all large items (tables, chairs, furniture) are set in place according to a floor plan or direction provided. It does NOT include styling of small rentals such as tabletop items or other decor. Styling services must be reserved separately. Delivery services generally range between $150 and $450 within regularly serviced areas in DC and Northern Virginia and are based on distance traveled, size of the order, labor involved, times requested for delivery/pickup, and venue restrictions.
OUTDOOR USE We love our rentals being used outdoors. However, we must have a plan in case of rain. The backup rain plan is because we do not EVER want to have to charge our clients for rain or water damage to our vintage rentals. Backup rain plan must be established prior to the date of the event, and rain call must be made prior to LBL rentals & Designers scheduled arrival. Rentals may never be left outside overnight.
DAMAGES The Client assumes all responsibility for any damages that occur to rental items at their event and agrees to pay the pre-established replacement value in order to replace the damaged item. If a spill of any kind can be professionally cleaned, the client will only be charged the professional cleaning fee. Damages include, but are not limited to: cigarette or cigar smell, spills, water damage, chips, cracks, and tears. La Bella Luce will send an invoice for any damage, cleaning, or repair fees within seven business days of the event. Client has option to submit the balance of the invoice via the accepted method of choice. The credit card on file will be billed if no alternate method of payment is chosen.
STYLED SHOOTS & WEDDING SHOWS We love participating in styled shoots & wedding shows. Due to the high demand of both we do require a minimum fee.